Should you be relying on SASSA support—whether to pay rent, purchase groceries or for general expenses—May 2025 might prove a little difficult for you. SASSA has formally advised that certain beneficiaries can expect payment delays in May. The delay is due to more stringent identity verification, biometric checks and system maintenance to curb fraud.
But fear not! This article will outline who the delays will impact, why it is occurring and most importantly—what you can do to get your money into your account on time and securely.
Who might be subject to payment delays?
SASSA has demystified that the delays can largely impact three categories of grants:
- Older Persons Pensions
- Disability Grants
- Child Support Grants
If you are a recipient of these schemes, do be careful.
What are the principal causes of the delay?
1. Introduction of biometric verification:
Since 2025, SASSA has implemented mandatory biometric verification. This implies that you will need to authenticate your identity using fingerprint or facial recognition. If you haven’t done so yet, your money will be withheld.
2. Fraud and duplicate investigations:
SASSA is currently investigating:
- Two applications for the same individual
- Incorrect or outdated ID numbers
- Unverified income sources
- False claims
If something is suspicious in your record, you will have to visit the nearest SASSA office and conduct a manual check.
Who might be most impacted by the delay?
- People who still carry the old SASSA Gold Card
- People whose biometric check is not complete
- People whose information about income is not checked
- Those with ID information incorrect
How to ensure that payments are not delayed?

Step 1: Make an office visit
Make a trip to your closest SASSA branch and bring with you:
- Green barcoded or smart ID
- Proof of residence
- Proof of income or bank
Step 2: Perform biometric verification
Biometric scanning is now in place:
- In all SASSA offices
- At post offices
- Through mobile vans for rural communities
This is a quick process that only takes a few minutes and guarantees the security of your money.
Step 3: Replace the SASSA Gold Card
Exchange your old gold card for a new Postbank Black Card by 31 May 2025. You can obtain this card at:
- Shoprite
- Pick n Pay
- Boxer
- Spar
A true story: How Zanele got her support money on time
Zanele Mkhize, a pensioner from Durban, aged 63, didn’t receive her old age pension during April. When he phoned, he realized there was an error in his ID number. He went straight away to the SASSA office and had his biometric verified and by the same week end, he got his money.
His tip:
“Don’t wait until your money comes. Go and get everything sorted now.”
May 2025 SASSA payment dates
Grant type | Payment date |
---|---|
Old age pension | 6 May 2025 |
Disability support | 7 May 2025 |
Children’s support | 8 May 2025 |
How to check status from home?
You can now also check your payment status online:
- SRD Portal: https://srd.sassa.gov.za/sc19/status
- GovChat App: On Google Play or Apple Store
You can check:
- Payment date
- Status of verification
- Official updates
Be careful of these scams
When there is a delay, scammers prey on individuals. Be careful of:
- Phony SMS or WhatsApp messages requesting personal details
- A person requesting money to “free up funds”
- “Authorities” calling and requesting your ID or bank PIN
Conclusion:
While these SASSA delays may be temporary, they can be avoided if you take the necessary steps in time. These changes are meant to keep your security and support system clean.
So don’t wait too long — go now, update your information, get your biometrics verified, and switch to the new card. This is the way to protect your income, in May and beyond.
FAQs
Q1. Why are SASSA payments delayed in May 2025?
SASSA payments may be delayed due to mandatory biometric verification, stricter fraud checks, and system upgrades.
Q2. Which grants are affected by the delay?
The delay affects Older Persons, Disability, and Child Support Grants.
Q3. How can I avoid payment delays?
Verify your identity, complete biometric verification, and replace your SASSA Gold Card with the Postbank Black Card before 31 May 2025.
Q4. Where can I replace my SASSA Gold Card?
You can replace it at Shoprite, Pick n Pay, Boxer, or Spar stores.
Q5. How can I check my payment status?
You can check your status on the SASSA SRD portal or the Gov Chat app.